Short answers about your account, payments and the iPhone app.
Tap Sign in, enter your email and type the 4-digit code we send you. There is no password.
Check Spam and Promotions, wait a minute and request a new code. Make sure the email is typed correctly.
Write to us from the old address and tell us the new one — we will move your purchases.
Open Premium, pick a monthly or yearly plan and pay. Premium turns on right after the payment.
HD background removal, unlimited saves in every tool, 30 object removals a day and unlimited astro portraits. Coins for AI generation are separate.
A subscription by card or by SBP (Russian fast payments) renews automatically until you cancel it in your Profile. Coin packs and the promo year are one-time and do not renew.
Coins pay for AI generation: an AI image costs 0.5 coin, an AI video 5–10 coins. If a generation fails, the coins come back.
Open Coins, choose a pack and pay. Coins never expire and are shared with the iPhone app.
Yes: claim the daily bonus on the Coins page every day — the seventh day in a row gives a coin.
Open Profile and tap Cancel subscription. Premium stays on until the end of the paid period.
An SBP subscription is cancelled in your Profile: no more charges, and Premium stays until the end of the paid period. One-time SBP payments (coins, the promo year, purchases before November 2026) have nothing to cancel.
Apple manages those subscriptions: Settings → your name → Subscriptions → Zebra → Cancel.
Open Google Play → profile → Payments & subscriptions → Subscriptions → Zebra → Cancel.
Write to us with your account email and the payment date — we reply within a couple of days and sort it out.
App Store purchases are refunded by Apple: request one at reportaproblem.apple.com.
Install Zebra from the App Store and sign in with the same email as on the site. Premium and coins appear automatically.
Yes, it is one balance for the same email.